Privacy & cookies

Privacy & cookies

The website gathers information about visitors to the site through the ways outlined below (ie via technology, not me personally). In short, and in human rather than legal speak, if you want at any stage to know what information is held about you, you can ask – just contact me. And you can ask to have information removed, again just contact me.

I use a specialist booking system that’s external, and holding data securely is what they do for a living, so they are entirely geared around security and encryption, and they have a team who manage it, which is why it seemed a good option. I am not holding your card details or personal details on my own system, it’s held by Freetobook, and I access it via a secure system only when I need it. Their privacy policy is available on their site, or when you book. But if you have concerns, again, just contact me. It’s not a problem.

Who we are

Our website address is: https://southsomersetbandb.co.uk

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you contact us using the website contact form, or by email, we will store your message, name and email address securely. Contact form comments may be checked through an automated spam detection service. We will not disclose your information to anyone else.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to monitor site visitors. They process your data on our behalf. They can see your IP address and will place a cookie on your computer, unless you block this or refuse permission. This data is aggregated and we can’t identify an individual from the data file produced following the process.

Who we share your data with

We use Google Analytics to monitor the website’s uptime, usage and search engine optimisation. They each collect data from this website, process it and allow us to see the results. We do not send any identifiable data – nobody can find out it’s you from the data we supply them. We do not share your details with any other third party.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any concerns, wish to know what information we hold about you or want us to erase your data then please contact us: contact@touchgallery.co.uk/newchester

Additional information

How we protect your data

We use a secure hosting environment.

What data breach procedures we have in place

We will be alerted should their be a breach. We will email you if this should ever happen.

What third parties we receive data from

None.

What automated decision making and/or profiling we do with user data

We do not profile our users.

Industry regulatory disclosure requirements

N/A